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MY EXPERIENCE
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Examples of the types of experience I've gained & some of the projects I've been involved with.
REDESIGNING PUBLIC SERVICES
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Re-imagining an online booking system using customer insights.
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prototyping on-demand public transport
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On-Demand Public Transport - Prototyping, iterating and testing.
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designing WITH children
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Putting children at the heart of the process across two school initiatives.
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motorway closures - the customer experience
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Motorway detours can be
frustrating - but the customer experience still matters
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CREATING DIGITAL SERVICES
Transforming a paper-based service to digital using RealMe.
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making services accessible
to all
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Making transport accessible to visually impaired customers.
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DESIGNING FOR BUSINESS CUSTOMERS
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Making it easier for businesses to interact with Government.
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DESIGNING FOR BUSINESS CUSTOMERS
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Making it easier for businesses to interact with Government.
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COMING SOON
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