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MY EXPERIENCE

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Examples of the types of experience I've gained & some of the projects I've been involved with.

REDESIGNING PUBLIC SERVICES

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Re-imagining an online booking system using customer insights.

 

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prototyping on-demand public transport

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On-Demand Public Transport - Prototyping, iterating and testing.

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designing WITH children

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Putting children at the heart of the process across two school initiatives.

 

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 motorway closures - the customer experience

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Motorway detours can be 

frustrating - but the customer experience still matters

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CREATING DIGITAL SERVICES

 

 

Transforming a paper-based service to digital using RealMe.

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making services accessible
to all

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Making transport accessible to visually impaired customers.

 

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DESIGNING FOR BUSINESS CUSTOMERS

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Making it easier for businesses to interact with Government.

 

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DESIGNING FOR BUSINESS CUSTOMERS

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Making it easier for businesses to interact with Government.

 

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COMING SOON

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